Asterisk inbound call status

asterisk

I want to make a real time program that shows the inbound calls. The problem is that i don't know where to get the call status, like hold, calling or answered.

Asterisk has a Variable ${CALLERID(num)} to get the number but don't know where to get the rest of the info.

Best Answer

You will get it through PHP-AGI. You can connect to Asterisk Cli using this. The command "queue show

http://sysadminman.net/blog/2012/asterisk-elastix-queue-and-agent-wallboard-3604

Hope the above will help

Related Solutions

Asterisk – Trying to use call files to create a conference call between two dynamic numbers

You're on the right lines - if you just want to connect 2 people you don't have any need for the meetme conferencing, just setup the following:

extensions.conf context to dial outbound (you may have similar already):

[DialOut]
exten _0X.,1,Dial(SIP/mytrunk/${EXTEN})

In your call file where 123456 is the phone number of person 1 & 654321 for person2:

Channel: SIP/mytrunk/123456
Context: DialOut
Extension: 654321
Priority: 1

That will make a call to person 1 and connect them to a context that dials person 2.

If you did want to call more than 2 people and conference them you'd need call files for each person, and you'd connect them to a context that joined them into a meetme conference.

Asterisk Call Center Report – Inbound and Outbound Calls

I recommend that you check your software or hardware on the user side (softphone or ATA) to use transfer corectly.

It can also can help your asterisk dialplan rewrite.

Best known reporting tool is QueueMetric. You can try the trial and see if it helps.

Best Answer

Related Solutions

Asterisk – Trying to use call files to create a conference call between two dynamic numbers

Asterisk Call Center Report – Inbound and Outbound Calls

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