We have a few users who cannot plot from AutoCAD to any of our OCE TCS500s.
The programs affected are AutoCAD 2008/9, LT 2008 and Trueview 2009.
When selecting the a TCS500 plotter in ACAD, on 2009 it resets to None without any alert, but on 2008 it throws up the following:
The plotter configuration cannot be
used for one of these reasons: the
driver cannot be found, or the driver
has a problem. The None plot device
has been substituted.
We've tried re-installing the plotters from the server, installing the plotters locally, updating the drivers, downgrading the drivers, repairing AutoCAD, all with brief or no success.
The main thing I cannot work out is it an issue with the drivers or the software, as we have nearly 100+ users with no issues at all, using the same programs and as far as I know the same drivers.
Any assistance would be greatly appreciated.
Best Answer
I have found a work around.
Océ Windows Printer Driver just don't work, cannot fix them so I replaced them with Océ Adobe® PostScript 3 Drivers (1.14) and it has stopped it resetting, still need to do some testing, but fingers crossed.
Update: After a few days of testing we have found an issues with the PS drivers. For some reason when printing the correct orientation for a roll, it loses a 10-12cm (4-5 inch), down one side, but if printed the other way on it print fine but has to be trimmed down to size.