Azure – Microsoft Azure Active Directory can not add user

azureazure-active-directory

I've encountered a problem with Azure that I can neither properly comprehend nor solve. Perhaps one of you has already experienced something similar and can give me a tip.

I would explain the problem as follows:
An employee created an AAD for testing purposes, which runs on the company's domain. (@biz.tld)
Now another AAD has been created (@azurebiz.tld) in which various cloud offers are made available, the problem occurs when I want to invite a user to the new AAD that has the same domain as the already existent AAD with (@biz.tld).

The user is invited as a guest into the new AAD, then receives the invitation e-mail, but cannot log in because Microsoft does specify the correct e-mail in the invitation process (felix.fischer@biz.tld), but reports back that this account does not exist.
Behind this eMail is a full Microsoft account, to which also an MSDN developer license is attached, with the felix.fischer@biz.tld you can also log into portzal.azure.com and have access to your free Azure budget.

My azure portal:
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And this happens if I try to accept the invitation to the new AAD with my eMail (i can also not choose private or business account in this form):

enter image description here

If I try to resend my passwort in the invitation process I get the information, that my account does not exist:

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That seems to me a huge shortcoming and I don't think I'm the first one to come across this problem.
Has anyone ever experienced this problem and solved it? Or does understand what happens here and would like explain it to me?

Best Answer

Having a Microsoft account with the same email address as an Azure AD account is a bad idea, and you cannot actually do it any longer. If you try and create a new Microsoft account with the same ID as an existing Azure AD domain it will not let you. There isn't really a great solution to this other than changing the name of the Microsoft account to use a different email.

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