Can’t ping the machine via its host name, though I am able to ping via its ip address

domain-name-systemwindows-server-2008

I am using Windows server 2008 & have iis7 installed. I enter the command ping <hostname> and I get the error: Ping request could not find the host name.

When I did ipconfig -all

"C:\Users\Administrator>ipconfig -all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Decisons_Win2008
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : 00-0C-29-F2-71-6A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::61bc:3d4b:76d1:2387%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.168.167(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 12 July 2011 12:39:28
   Lease Expires . . . . . . . . . . : 13 July 2011 12:39:27
   Default Gateway . . . . . . . . . : 192.168.168.168
   DHCP Server . . . . . . . . . . . : 192.168.168.168
   DHCPv6 IAID . . . . . . . . . . . : 234884137
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-A0-D6-B6-00-0C-29-DA-6F-43

   DNS Servers . . . . . . . . . . . : 192.168.19.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{11E5344A-7083-449F-B326-CECA5F7B43A3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1cbf:e96:3f57:5758(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::1cbf:e96:3f57:5758%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Also when I enter the command hostname in the command prompt, I get the correct hostname. Still I am not able to ping the host name.
There were posts similar to the problem that I have, I have read those, still could not resolve the issue.

Updates:

@Mark I did not have the DNS server setup on that machine. So did the setup. Followed this link, but seems that I could not configure that correctly. So I'm stuck at the same place.

I am not a server admin guy, like most of you all so not quite clear with the options available like "Server names" & Host (A) records. looks like that's where things went wrong.

@ByITDesign I can't do that as I am not able to ping the server via its machine name for the same machine. I thought I had done that as well, but then realized that it would not be the right thing.
So for now I am accessing the server via IP address.

Best Answer

The error message means it couldn't find a DNS entry for Decisons_Win2008. You have a DNS server at 192.168.19.1 but it doesn't have an entry for Decisons_Win2008 in it.

What is living on 192.168.19.1? Is that a domain controller? If so then adding Decision_Win2008 to the domain should cause it to automatically update the A record in DNS. Otherwise you need to manually add it to the DNS server.

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