Can’t seem to setup RICOH to scan to SBS 2008 shared folder

printerwindows-sbs-2008

Banging my head against any hard surface trying to figure out why I cannot connect the RICOH copier to a shared folder on my SBS 2008.

Here's the particulars:

  • New SBS 2008 Server
  • New Network clients running Win XP Pro SP3
  • New Ricoh multifunction copier

Cannot browse network and find SBS server shared folder from Copier

Setup SMB to shared folder
Authenticate using admin user name and password

Copier cannot connect.

What am I missing? I have setup numerous copiers to scan to folder in a Windows Server 2003 environment. First time user on SBS 2008.

I feel so inadequate!

Best Answer

Many of the Ricoh machines do not support SMB Signing. You may need to disable it on the SBS server if this is the case.

See here how to disable SMB signing using group policy.

Or you could disable SMB signing via the registry set both below values to 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters\Enablesecuritysignature

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters\Requiresecuritysignature

Edit:

As Evan noted below, you should use Group Policy to effect this change and keep things tidy.

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