Centos – yum error in PREUN scriptlet when removing packages

centosrpmyum

Trying to uninstall zarafa mail server.

I use yum list installed to view the already installed packages.

After which I use yum erase zarafa*

It picks up all the packages but returns:

Error in PREUN scriptlet in rpm package zarafa-dagent
Error in PREUN scriptlet in rpm package zarafa-gateway
Error in PREUN scriptlet in rpm package zarafa-monitor
Error in PREUN scriptlet in rpm package zarafa-server
Error in PREUN scriptlet in rpm package zarafa-spooler
Error in PREUN scriptlet in rpm package zarafa-ical
zarafa-ical-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-ical-7.1.9-1.el6.i686                                                                                                                                                1/6 
zarafa-spooler-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-spooler-7.1.9-1.el6.i686                                                                                                                                             2/6 
zarafa-server-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-server-7.1.9-1.el6.i686                                                                                                                                              3/6 
zarafa-monitor-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-monitor-7.1.9-1.el6.i686                                                                                                                                             4/6 
zarafa-gateway-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-gateway-7.1.9-1.el6.i686                                                                                                                                             5/6 
zarafa-dagent-7.1.9-1.el6.i686 was supposed to be removed but is not!
  Verifying  : zarafa-dagent-7.1.9-1.el6.i686                                                                                                                                              6/6 

Failed:
  zarafa-dagent.i686 0:7.1.9-1.el6      zarafa-gateway.i686 0:7.1.9-1.el6     zarafa-ical.i686 0:7.1.9-1.el6     zarafa-monitor.i686 0:7.1.9-1.el6     zarafa-server.i686 0:7.1.9-1.el6    
  zarafa-spooler.i686 0:7.1.9-1.el6  

Best Answer

It seems like somehow yum cached data and the rpm database got out of sync with each other I guess. Try running the next commands:

su -c 'yum clean all && rpm --rebuilddb'
su -c 'package-cleanup --problems'

Then run:

su -c 'yum erase zarafa*'

Edit #1: Try running the next command:

# su -c 'yum --setopt=tsflags=noscripts remove zarafa*'

If that doesn't work, try this:

# su -c 'rpm -e --noscripts zarafa*'