Cisco asa 5505 locks up / unresponsive

ciscocisco-asa

We have a cisco asa 5505 that's new (in service for about 2 months) running 7.2(4) software. Every day around 10a it locks up for approx 10 minutes. We're monitoring it via snmp with stg, and snmp doesn't respond during that time. There's no output in the 'show crash' output. Internet connectivity is also dropped. Wondering if anyone else has seen this and what the fix might be. Currently we're looking at upgrading software, but will need memory upgrade for that.

We've forced the speed and duplex on the internal and external interfaces, but the problem is still occurring. It's connected on the internal lan to a netgear 724 gige switch.

Best Answer

I would upgrade your ASA to the latest version 8.3(x) and see if that takes care of your lockups.

Edited to add:

You can safely move to the 8.0(x) version of the software without upgrading your memory. I believe that starting with 8.2(x) you'll have to actually upgrade the memory. You can research the readme's to see if they have anything about your lockup issue: http://www.cisco.com/en/US/products/ps6120/prod_release_notes_list.html

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