Configuring an SMTP server in order to activate a Blackberry device on BES without data plan

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I have been trying to get Blackberry Entreprise Server 5.0 running on my Windows 2008 VM. It seems to work, I can now add users and find them into Active Directory.

The next step for me would be to assign a device to a user, this device do not have any data plan. However, according to the Administration Guide, it is apparently possible to activate it over an entreprise Wi-Fi network.

To do this, an SMTP service need to be configured, and will be use by the Blackberry Router.

I never had to deal with SMTP server and I am really not familiar with the concepts.

As I said, BES is installed on a VM under Windows 2008R2. I have an Exchange Server with AD on a server under Windows 2008R2. This server is on the same domain than the VM.

On the BES's VM, I installed an SMTP Server with IIS6, then I tried to send a message manually via telnet. The message is added to the queue but is never received in the mailbox of the receiver… On the event viewer of the VM I have an error message: "SMTP was unable to connect to an LDAP server".

I have tried every single configuration for the SMTP Server, I enabled the LDAP routing and gave him the parameters of the Exchange Server. I checked with nslookup if I can resolve it, it works…

I did not find any thread anywhere with somebody who has down this before…

If anybody could help me with this I would be very grateful.

P.S.: Sorry if my English is not perfect, I am working on it.

Best Answer

The web console (https://server:3443 ISTR) actually includes functionality to use an ActiveX control in IE to activate the device directly against the BES. It's probably the easiest way to go about it, no need to setup separate profiles for each device.

This will allow the device to communicate with BES over Wi-Fi even without a BES plan.