We have an issue where some of our clients attempt to login to our system using a / instead of a \ for the domain.
This ends up with them attempting to login as
computername\domain/username
Also if they forget the domain part they end up attempting to login as
computername\username
Is there a way to setup a computer so that any logins to it from remote desktop\remoteapp default to a domain username, rather than a local computer username?
Would be much simpler to have our users simply type in their username.
Even though training them to use domain\username is simple, trying to do phone support for when they did a forward slash instead of a backslash has become a nightmare.
Best Answer
You could educate users to use the username@domainname format instead.
If this also happens to be the users actual email address, success rates tend to be much higher.