Dell R900 memory bank mismatch

dellmemory

We've got two Dell R900 servers deployed in a well known managed hosting provider in the US. One of the Dell R900 servers has had its 128 GB memory (32x 4 GB) swapped out 6 times now. Every time the server chassis has reported the memory ECC fault at a different location to Dell OpenManage 6.5.

We've swapped out the complete chassis (including processors) twice and sent both into Dell for diagnostics and they claim to not find a problem.

Has anyone out there experienced anything along these lines and possibly know why the chassis display and OpenManage can't agree on the failure memory bank location?

Best Answer

Current BIOS should be 1.2.0 This sounds as if W2K8SP2 contains a newer Intel-Microcode-Update than your current BIOS - or W2K8R2SP1 downgrades to a faulty microcode... Dell is not aware that the OS might change this.