Domain – How to set up the CNAME in DNS zone record to work with Unbounce

cname-recorddomaindomain-name-systemhostingsubdomain

I'm trying to run split testing on some landing pages I "designed" with Unbounce, but it requires that I set the CNAME record for my domain/sub-domain and I'm having trouble figuring out what is the right way to do it. My host is arvixe (www.arvixe.com) and their customer support has failed to help me for the past 5 days (I spoke to them multiple times).

I followed the directions for setting the CNAME record and I was able to set the CNAME record, but I'm consistently unable to verify that the CNAME record is set up correctly. I followed the instructions on Unbounce to verify the CNAME record for my sub-domain (beta.devboost.com) and here are the results:

No records found
reverse lookup  smtp diag   port scan   blacklist

Reported by ns1.SNARE.arvixe.com on Thursday, November 10, 2011 at 5:49:57 PM (GMT-6)

Here is my DNS zone record from the control panel of my host (last record, CNAME unbouncepages.com):
DNS Zone Record

Is there something wrong with my DNS Zone Record? What's the right way to do this?

Update:
I also have a CNAME record for beta in my root domain (devboost.com):
enter image description here

I've updated my sub-domain record now: I've removed most of the other DNS records and I've removed the beta label for the CNAME record:
enter image description here

Is that correct? Is there anything else I need to do?

Best Answer

Short answer: all extremely bad&mad

Long answer

> Quering 65.98.33.192 for {beta.devboost.com.,ANY}
; Answer ID: 18467  QR: true  OPCODE: QUERY  AA: true  TC: false  RD: true
; RA: false  RCODE: NOERROR  qc 1  an 6  au 0  ad 2

; Question section:
;beta.devboost.com. IN ANY

; Answer section:
beta.devboost.com. 1d IN MX 10 mail.beta.devboost.com. 
beta.devboost.com. 1d IN MX 21 mail2.beta.devboost.com. 
beta.devboost.com. 1d IN A 65.98.33.193 
beta.devboost.com. 1d IN SOA ns1.SNARE.arvixe.com. hostmaster.beta.devboost.com. 2011111006 3600 600 1209600 86400 
beta.devboost.com. 1d IN NS ns2.SNARE.arvixe.com. 
beta.devboost.com. 1d IN NS ns1.SNARE.arvixe.com.

Ok, it seems as subdomain of devboost, but - I can't AXFR devboost zone from primary NS (bad one) for verify, screenshot show me useless CNAME record instead of mandatory NS glue records (bad two)

ADD: Final observaton

Well, now I have read Unbounce "KB" and I have to say only one: "Forget this crap". In order to get landing page on Unbounce web-server for host beta.devboost.com in domain devboost.com you have

  • remove subdomain beta., totally
  • add RR (host) beta into domain devboost.com with type CNAME, pointing to unbouncepages.com (record idetical to CNAME record on screenshot for beta. subdomain)I overlooked CNAME, you already have it in zone
  • Nothing more, after expiration time for old bad data you'll see expected result
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