Error when trying to access Message Tracking in Exchange 2010

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When I try to access the Message Tracking functionality of Exchange 2010 it redirects me to OWA to login and then I get the below error:

HTTP Error 405.0 - Method Not Allowed
The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.

Detailed Error Information

Module: StaticFileModule
Notification: ExecuteRequestHandler
Handler: StaticFile
Error Code: 0x80070001

Requested URL: https://mailserver:443/owa/auth/owaauth.dll
Physical Path: C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\owa\auth\owaauth.dll
Logon Method: Basic
Logon User: username

I've looked around for a solution but haven't found anybody with the same exact issue I'm having which included a working resolution.

Any assistance would be greatly appreciated. Thank you.

Best Answer

Mathias answer appeared to be what I was looking for but after scheduling a maintenance window and doing the work, the commands listed did not work with Exchange 2010.

I was able to get the issue resolved by recreating the virtual directories for Exchange Control Panel, but did it through the Exchange Management Console by performing the below steps:

  1. Open EMC
  2. Microsoft Exchange > Microsoft Exchange On-Premises
  3. Server Configuration > Client Access
  4. Select the server name which you're having the problem with
  5. Select the tab in the lower half for Exchange Control Panel
  6. Select "Reset Virtual Directory"
  7. Browse to the necessary vDir (in this case, ECP (Default Web Site)) > Next
  8. Set your log location (I used the default) > Next
  9. Review the steps that will be taken > Reset
  10. Reset IIS - Open an admin cmd session and type in "iisreset /noforce"

Once I followed these steps, things started working once again.

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