Event ID 494 – Database recovery failed with error -1216 because it encountered references to a database

exchange-2003

Setup is SBS 2003 all patched up fine. This morning i find i can not log onto OWA (503 Service Unreliable). A little trouble shooting and i see i can not mount the Mailbox store. Poking aroundin Event Viewer, the first sign of trouble i see is:

Information Store (7020) First Storage Group: Database recovery failed with error -1216 because it encountered references to a database, 'D:\Exchange\priv1.edb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message.

There has been no attempt to recover the exchange db, and all i can think of was maybe a dirty shutdown. I'm not sure how to proceed as most online guides seem to think this is caused by an incorrect db restore.

Any ideas?

Best Answer

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