exchange-2010outlook-web-app
I have a mailbox that can only be accessed by an admin account, I am unable to access it using the account it is attached to. If I delete the mailbox and create a new one and attach it to the same user I am still unable to access it with an account other than an admin account.
Environment: Exchange 2010 SP2 RU6
Answer from original author Michael:
only option was to re-install everything and sysprep the Vms. That worked.
If you disable a user in AD, their mailbox still exists and you should still be able to access the mailbox because AD simply controls the authentication, but the permissions to the mailbox will still exist. At least, that was how it was in 2003. I haven't had the opportunity to work with 2010, but I assume the functionality would be similar in this regard and easily testable.
You can also connect the mailbox to someone else's account. I'm going to link you to this technet article that can give you some ideas on what will be easiest for you; technet article!
There are three operations you can perform on a disabled mailbox:
Connect it to an existing user account in Active Directory Restore it to a new or existing user account in Active Directory Permanently delete it from the Exchange mailbox database
A side note to this is this applies to disabled AD accounts as well.
Best Answer
The issue was that the user was set to only be able to log into some systems, after adding the exchange server to the list of system the user is allowed to log on to the problem was resolved.