Exchange 2013 CU18 upgrade fails due to looking in the wrong place for a file

exchangeexchange-2013windows-server-2012-r2

I'm installing the CU18 upgrade for Exchange 2013.

Its failing on the UM role bit, because its looking in the wrong place for a file! 🙁

Mailbox role: Unified Messaging service                   FAILED
 The following error was generated when "$error.Clear();
      install-MsiPackage -PackagePath $RolePackagePath -LogFile $RoleLogFile Path -UpdatesDir $RoleUpdatesDir -PropertyValues

("INSTALLDIR="" + $RoleInstall Path + "" ESE=1");
" was run: "Couldn't open package 'D:\en\UMLanguagePack.en-US.msi'. This installation package could not
be opened. Verify that the package exists and th at you can access it,
or contact the application vendor to verify that this is a valid
Windows Installer package. Error code is 1619.".

The Exchange Server setup operation didn't complete. More details can
be found in ExchangeSetup.log located in the
:\ExchangeSetupLogs folder.

There is no D drive on my machine, I have C and E.
Its a VM, so the installation media is downloaded and isn't an iso, so definately not a D drive.

The file in question resides in E:\Software Install\exchange\en

Is there a way I can fix this and make it look in the right place?

Thanks in advance

Best Answer

It's a solution that manually create a folder, and copy related file into this folder.

Besides, we could remove watermark from Registry: HKLM\SOFTWARE\Microsoft\Exchange server\V15\Unified Messaging.

Note: please backup this key first before remove it.

Then, install Exchange by PowerShell:

  1. Locate to Exchange installation path. For example: CD: E:\Software Install\exchange
  2. Run: Setup.exe /mode:upgrade /IAcceptExchangeServerLicenseTerms
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