Exchange 2016 – Does Not Start After Fresh Install

active-directoryemail-serverexchange-2016windows-server-2016

I tried installing Exchange 2016 CU 12 on Windows Server 2016, version 1607, build 14393.2273, after a fresh installation of the OS. The server is part of a simple domain. At the end of setup, I get this message:

Error:
The following error was generated when "$error.Clear(); 
    if (get-service MSExchangeServiceHost* | where {$_.name -eq "MSExchangeServiceHost"})
    {
        restart-service MSExchangeServiceHost
    }
    " was run: "Microsoft.PowerShell.Commands.ServiceCommandException: Service 'Microsoft Exchange Service Host (MSExchangeServiceHost)' cannot be started due to the following error: Cannot start service MSExchangeServiceHost on computer '.'. ---> System.InvalidOperationException: Cannot start service MSExchangeServiceHost on computer '.'. ---> System.ComponentModel.Win32Exception: The dependency service or group failed to start
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at Microsoft.PowerShell.Commands.ServiceOperationBaseCommand.DoStartService(ServiceController serviceController)
--- End of inner exception stack trace ---".

The dependency turns out to be Microsoft Exchange Active Directory Topology (MSExchangeADTopology).

Watson report about to be sent for process id: 1808, with parameters: E12IIS, c-RTL-AMD64, 15.01.1713.005, M.E.Directory.TopologyService, M.E.Directory.TopologyService, M.E.D.T.C.ConfigurationData..ctor, System.TypeInitializationException, bf1a-dumptidset, 15.01.1713.004.
ErrorReportingEnabled: False

Update: Trying to install CU 13 yields this message:

Watson report about to be sent for process id: 4048, with parameters: E12IIS, c-RTL-AMD64, 15.01.1779.002, ExSetupUI, ExSetupUI, M.E.S.E.SetupWizard.PopulateWizard, M.E.S.ExSetupUI.AssemblyLoadFileNotFoundException, a60d-dumptidset, 15.01.1779.002.
ErrorReportingEnabled: False

Any help would be greatly appreciated!

Best Answer

According to error messages, you can try following methods.

  1. Check if the MSExchangeServiceHost service is in automatic state and not in disabled state or restart it.

  2. Re run exchange 2016 setup (Exchange Server 2016 prerequisites for your reference)

  3. Check if the Microsoft unified communications Managed API 4.0

For more details:Unable to upgrade CU . Cannot start service MSExchangeServiceHost on computer

What’s more, if you installed Forefront Protection for Exchange Server, if yes, please disable it and check the result.

Related Topic