My clients server access keeps getting blocked by CSF.
The Exim log produces:
no host name found for IP address X.X.X.X
Exim error SMTP call from [X.X.X.X]:50135 dropped: too many syntax or protocol error.
Am I correct in assuming that this can only be solved by the ISP or connectivity provider?
Best Answer
The lack of reverse DNS record is something that should be addressed/facilitated by the owner of the ip-address, typically indeed the ISP or connectivity provider.
The is not the cause of the second error:
That is caused a crappy SMTP client that doesn't adhere to the standards (which is typically a good indication of a Spambot).
You can tune that behaviour with the
smtp_max_synprot_errors
setting.