Firewall – Change password on Palo Alto Networks firewall has no effect

firewallpalo-alto-networks

By default, the Palo Alto Networks PA-220 ships with superuser name admin / password admin. I can change these (either via ssh > set password or via the Web GUI Device > Administrators > admin. But, the password seems to remain admin.

This is true even if I click Commit on the Web GUI, and it says committed successfully.

(This is a new brand firewall, not even licensed yet.)

Best Answer

The new password must meet these requirements :

The new password must be a minimum of eight characters and include a minimum of one lowercase and one uppercase character, as well as one number or special character.

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/getting-started/integrate-the-firewall-into-your-management-network/perform-initial-configuration

Additionally, ensure that the new password length do not exceeds 31 characters.

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