For all but one, of the web site hosting companies I use, I can download large files OK using an FTP client such as Filezilla.
However for one hosting company:
- Upload works fine via ftp client.
- Download of files smaller than about 3MB works fine via ftp client.
- Download of files of 3MB or larger works individually via browser i.e. via ftp://…….
- Download of files of 3MB or larger via Filezilla (or Windows Explorer or FireFTP) fails with a timeout after about 20 seconds.
The hosting company has been unable to solve the problem so far. They say they have removed the timeout limit, but I still have the same problem.
According to the Filezilla documentation this could be due to a faulty firewall or router:
http://wiki.filezilla-project.org/Network_Configuration#Timeouts_on_large_files.
I am not a network expert however if it is working OK for other hosting companies (which also run IIS6) then I assume my firewall and router must be OK.
I would prefer to use an FTP client as then I should be able to FTP download the whole site in one go.
Any idea what could be the fault?
Or if it is a firewall or router problem, how can I find out which piece of equipment is faulty?
Best Answer
There should not be a reason why a browser download works file a FTP client download does not work unless there is something wrong. A couple of things to check.