PTR Records – Importance for Email Servers

domain-name-systememailptr-recordreverse-dnssmtp

Does anyone know of any studies done to show how much email will be rejected if there is not ptr record for the SMTP banner name of an email server?

Are reverse checks always done when enabled, or is it sometimes configured so if an spam program considers an email 'iffy', the reverse check is done?

Best Answer

I'd try as hard as possible to have the reverse lookup for my email server's IP address resolve to the name it's using in SMTP conversations. It makes life easier.

I don't have any statistical evidence to back this up, but it has been my experience that, from time to time, messages will be rejected by some remote mailers for not having a reverse lookup that matches the hostname used in SMTP conversations. Rather than have to deal with this problem, it's just easier to get the reverse lookup setup right to begin with. For the last few years I've just treated having a consistent forward / reverse lookup as being a requirement so that I don't have to deal with the problem of not having it.

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