How to an Administrator Discreetly View a Remote Desktop User’s Session

monitoringwindows-server-2003windows-terminal-services

I have a manager that has legitimate reasons for wanting to view a user's Remote Desktop session with Windows 2003 server.

Logged into that same server (as Administrator), how can you discreetly view a regular user's Remote Desktop Session?

Best Answer

Set the Remote Control settings to view the session with the "Require user's permission" checkbox unchecked. You can set this setting on both the user account and the RDP protocol on the server but the server setting over-rides the user account setting. Also make sure this isn't being set to a conflicting setting via GPO. When the manager "connects" to the user's session the user will see a very brief blip of the screen but otherwise won't know that someone is shadowing their session.