How to auto-cc a system email account any time a user creates an appointment

exchangeoutlook

I will not bother explaining my full architecture or reasons for wanting this in order to keep this question short:

Is it possible to auto-cc a certain email account any time a Exchange user creates an appointment or meeting in his own calendar?

  • Is it possible using rules?
  • Our Exchange 2007 server is outsourced, I cannot change the configuration or install plugins server-side
  • Preferably, it still should work server-side, because users may use the Outlook client but also Outlook Web Access
  • Is there any other way, perhaps using group policies?

My conclusion so far is that the only viable way to accomplish this is to build an Outlook add-on. The problem there is that it will need to be managed for thousands of desktop users and that the add-on will not work when using another client (OWA, mobile).

An alternative architecture could be to pull the information from the user's calendar on a scheduled basis. Given that we are talking about a lot of users, scalability is a major issue, this has also been confirmed by Microsoft.

Can you confirm that my thinking is correct or do you have any other solutions?

Best Answer

Have you tried defining an Outlook rule along the lines of:

Apply this rule after I send the message
uses the Meeting Request form
CC the message to X

Where X is the account you want to get copied.

Client-only, I'm afraid, so won't work in OWA. For that you'd need something like a transport rule, but since you can't touch the server, that's no good.

Related Topic