How to backup the Exchange 2010 database using Backup Exec 2010

backupbackupexecexchange-2010

When I try to select my Exchange database (filename.edb) file to add it to the list of items being backed up, it is grayed out with the following message:

Not selectable for backup from this node. 
Click the Windows computer icon that lists the Exchange installation.

I'm not exactly sure what it is looking for here as this file resides on our primary Exchange server.

Any help would be greatly appreciated.

Best Answer

Two Possibilities

The first: If you have installed Exchange 2010 SP1, you need BUE 2010 R2/R3. It should be a free upgrade.

The Second: The Exchange Agent either isn't installed or isn't installed correctly. Consider installing the agent and carefully following any instructions. If the agent is already installed (and you're sure you have BUE 2010 R2/R3) then uninstall it, reboot, and reinstall.

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