I have had this problem a lot, and I was wondering if anyone knows the way to do this. WHAT information do I need to get my warranty lookup for HP(E) Harddrives for proliant servers. so. if you go to this webpage:
http://h20564.www2.hpe.com/hpsc/wc/public/home you can enter 3 pieces of information:
A) Product serial number.
B) Product number (this one is only needed if (A) above is not enough).
C) Country of purchase.
on the harddrive itself I see about 13 different numbers that could be Serial numbers or Product numbers, and nothing that seem to reflect country. (I have numbered them 1-13 on the screen shot below, please refer to that number if you can help me).
My HDD was purchased from a Norwegian Company, that has its storage/mother company in England, and I know they purchase these all over Europe if not the world.
does anyone has any good way for me to choose what number goes where?
Best Answer
S/N = Serial Number
P/N = Product Number
So in this case, it's 1 and 8. There is a second product number (4) for some reason, but the one you need is the one with the barcode. The barcode is there so you can quickly scan SN and PN.