How to reset the Storage Manager password on a IBM DS5020 Storage Array on network using telnet

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I have an IBM DS5020 Storage Array to which the Storage Manager password is lost, but it has been configured on a network and the IP Address is known.

How can I reset the password remotely without using the serial port?

When I open an rlogin session using PuTTY, the connection is refused.
If I connect via the Telnet connection, I am prompted for a VxWorks login.

The Firmware version is 07.70.23.00

Best Answer

These steps worked for me on firmware version 7.70:

First, connect remotely on telnet using the user name: shellUsr

The password for shellUsr is wy3oo&w4

Alternate passwords may be infiniti or y2llojp according to IBM System Storage:User and password for serial port on DS4700 (fw version 7.15)

Next, enter the command spriMenuPwdReset and enter y at the confirmation.

Alternate commands for older firmware versions (6.60 and 7.60) are clearSYMbolPassword and symbolPwdReset