HP intelligent provisioning failed to start

hphp-proliant

Upgrading HP Intelligent provisioning(IP), the system turned off. After that I couldn't start IP using F10, I've tried to re-install/upgrade it via CD-ROM (according to HP trouble shooting website), the process ends successfully but still noway to start intelligent provisioning and it restarts the system.

How can I make IP start after pressing F10? for example any way to reset to factory?

Best Answer

I haven't encountered this before, but I did receive a random call and email from HP support last month informing that they would be sending me instructions on how to reinstall and upgrade the Intelligent Provisioning software:

Dear Valued Customer: This letter is in response to your request for instructions to re-install HP Intelligent Provisioning (IP) on HP ProLiant Gen8-series servers, Storage and Networking products. Instructions to create a bootable DVD with the IP image are provided on the HP Intelligent Provisioning recovery media download site under the Installation Instructions tab. Note: The DVD can be used multiple times and on all HP ProLiant Gen8-series servers, Storage and Networking products. HP Intelligent Provisioning recovery media Version 1.61 (16 Sep 2014): https://www.hp.com/swpublishing/MTX-b23c0288447c48afa543a41de9

Please note the Intelligent Provisioning Recovery Media DVD may be remotely mounted using iLO Virtual Media functionality, in order to reinstall Intelligent Provisioning. Additional information is available in the Integrated Lights-Out iLO4 User Guide at the following URL regarding how to mount an ISO image (federated or un-federated) and perform basic virtual media operations. Reference Pages 189 and 223-237. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03334051-11.pdf

I also hope that your Intelligent Provisioning is actually enabled in the BIOS...

You don't see something like this, do you?

If so:

  • Press F9 during POST for RBSU.
  • Choose Server Security -> Intelligent Provisioning (F10 Prompt) -> Enable
  • Save changes and Exit RBSU.
  • Reboot.
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