HP ProLiant DL360 G7 Server reconfigure iLO using ipmitool

hpiloipmitool

I am struggling with an HP machine that has an iLO card that for some reason has gone off the radar. I can ping the card, but that's pretty much everything I can do with it.
The host is running a trimmed down version of RHEL5.8, so I can't install the HP native utilities, I can use ipmitool though.

So far, I have been able to reconfigure ther card's IP address usinf ipmitool set 2 ipsrc static and the rest of the commands to configure the IP, gateway, netmask etc, and the card is now pingable. Here's what it looks like:

# ipmitool lan print 2
Set in Progress         : Set Complete
Auth Type Support       :
Auth Type Enable        : Callback :
                        : User     :
                        : Operator :
                        : Admin    :
                        : OEM      :
IP Address Source       : Static Address
IP Address              : 10.1.0.36
Subnet Mask             : 255.255.0.0
MAC Address             : 78:e7:d1:62:4e:c0
BMC ARP Control         : ARP Responses Enabled, Gratuitous ARP Disabled
Default Gateway IP      : 10.1.255.254
802.1q VLAN ID          : Disabled
802.1q VLAN Priority    : 0
Cipher Suite Priv Max   : Not Available

So I go ahead and try to configure access like so:

# ipmitool lan set 2 auth ADMIN MD5
# ipmitool lan set 2 access on
Set Channel Access for channel 2 failed: Unknown (0x83)

Has anyone experienced this before? What can I do to reset the iLO and get back to having access to it?

Thanks,
/me

EDIT:

# nmap -p0 10.1.0.36

Starting Nmap 5.51 ( http://nmap.org ) at 2013-11-18 03:35 CET
Nmap scan report for host-ilo.mydomain.com (10.1.0.36)
Host is up (0.00017s latency).
PORT  STATE    SERVICE
0/tcp filtered unknown
MAC Address: 78:E7:D1:62:4E:C0 (Hewlett Packard)

Nmap done: 1 IP address (1 host up) scanned in 0.35 seconds

Best Answer

And you can't browse or SSH to the ILO? What does an nmap scan show?

You only need to install the hponcfg utility for your OS to obtain the ILO's configuration and/or reset the device. It's a single RPM.

hponcfg -w filename.xml will write the device configuration to filename.xml.

hponcfg -r resets the device to factory defaults.

I'd also recommend a firmware update to your ILO and (system). A firmware update initiated from the host OS will also reset the ILO device. That's beyond the scope of this question, but many people don't keep their HP server firmware up-to-date.


Edit: If the ILO is in shared mode (versus using its dedicated NIC port), you won't be able to see it from the host server. Keep that in mind. Have you attempted a connection to the ILO via http or SSH from another host?