I've a ProLiant DL580 G7 server that experienced a storage subsystem failure during production. The system appeared available and responded to pings, but all I/O access stalled (the system load must have been 100+). The ASR did not trigger at the specified watchdog timeout. I had to force a reboot from the ILO. During POST, I received the following error:
A controller failure event occurred prior to this power-up. (Previous lock up code = 0x11)
I haven't pulled the ADU report yet, but I'm curious as to what this error actually means. I was not responsible for the the installation, but can see that the firmware is very old. But if there's anything else I should know about the error, I'd like to know for the post-mortem report.
Edit – I should add that the server had 95 days of uptime prior to the lock up.
Best Answer
I found this advisory which suggests that such an error requires a firmware upgrade for the SmartArray controller in question.
(Disclaimer: I'm a HP employee but not in storage, sales or support, I just have some hardware displaying the same error).