HP Smart Array P400 controller reports physical drives incorrectly

hphp-prolianthp-smart-arrayraid

I've been researching on this the majority of the day, when I had time to blow.

But now it's just becoming a headache, when I ask the HP P400 for detailed Information on the drives connected to the backplane it gives them all the same drive number, and model.
I believe it is related to the problem in http://www.motherboardpoint.com/hp-p400-raid-controller-reporting-p-disks-incorrectly-t232845.html but as far as I know this is the official HP Backplane, It's a HP SE 1102 server, all original.

  Logical Drive: 1
     Size: 1.8 TB
     Fault Tolerance: RAID 1+0
     Heads: 255
     Sectors Per Track: 63
     Cylinders: 65535
     Strip Size: 64 KB
     Full Stripe Size: 128 KB
     Status: OK
     Caching:  Enabled
     Unique Identifier: 600508B1001046395656364131340005
     Disk Name: /dev/cciss/c0d0
     Mount Points: /boot 200 MB, / 19.5 GB, /vz 1.8 TB
     OS Status: LOCKED
     Logical Drive Label: A03F08CAP61620F9VV6A144897
     Mirror Group 0:
        physicaldrive 0:0 (box 0:bay 0, SATA, 1 TB, OK)
        physicaldrive 0:0 (box 0:bay 0, SATA, 1 TB, OK)
     Mirror Group 1:
        physicaldrive 0:0 (box 0:bay 0, SATA, 1 TB, OK)
        physicaldrive 0:0 (box 0:bay 0, SATA, 1 TB, OK)
     Drive Type: Data

Array: A
Interface Type: SATA
Unused Space: 0 MB
Status: OK
Array Type: Data

  physicaldrive 0:0
     Box: 0
     Bay: 0
     Status: OK
     Drive Type: Data Drive
     Interface Type: SATA
     Size: 1 TB
     Firmware Revision: 1AJ10001
     Serial Number: 
     Model: ATA     SAMSUNG HE103SJ
     SATA NCQ Capable: True
     SATA NCQ Enabled: True
     PHY Count: 1
     PHY Transfer Rate: 1.5Gbps

  physicaldrive 0:0
     Box: 0
     Bay: 0
     Status: OK
     Drive Type: Data Drive
     Interface Type: SATA
     Size: 1 TB
     Firmware Revision: 1AJ10001
     Serial Number: 
     Model: ATA     SAMSUNG HE103SJ
     SATA NCQ Capable: True
     SATA NCQ Enabled: True
     PHY Count: 1
     PHY Transfer Rate: 1.5Gbps

  physicaldrive 0:0
     Box: 0
     Bay: 0
     Status: OK
     Drive Type: Data Drive
     Interface Type: SATA
     Size: 1 TB
     Firmware Revision: 1AJ10001
     Serial Number: 
     Model: ATA     SAMSUNG HE103SJ
     SATA NCQ Capable: True
     SATA NCQ Enabled: True
     PHY Count: 1
     PHY Transfer Rate: 1.5Gbps

  physicaldrive 0:0
     Box: 0
     Bay: 0
     Status: OK
     Drive Type: Data Drive
     Interface Type: SATA
     Size: 1 TB
     Firmware Revision: 1AJ10001
     Serial Number: 
     Model: ATA     SAMSUNG HE103SJ
     SATA NCQ Capable: True
     SATA NCQ Enabled: True
     PHY Count: 1
     PHY Transfer Rate: 1.5Gbps

HE103SJ does not represent every drive in the server, there is seagate constellations, and a WD RE4. (Weird combination, huh, don't ask why :P).

Does anyone have any idea what's going on here, and what solutions do I have if a drive fails, I cannot just delete 0:0 since I assume it'll delete all drives with the id "0:0".

Thanks!

Best Answer

You're using cheap SATA disks on an HP Smart Array P400 controller. Which firmware version is the controller running? What version of hpacucli are you running?

Please also include the full output of hpacucli ctrl all show config detail.

This can happen in some cases. It's not a big deal:

=> ctrl all show config

Smart Array P410i in Slot 0 (Embedded)    (sn: 50014380054E9DA0)

   array A (SAS, Unused Space: 1188170  MB)


      logicaldrive 1 (72.0 GB, RAID 1+0, OK)
      logicaldrive 2 (400.0 GB, RAID 1+0, OK)
      logicaldrive 3 (517.6 GB, RAID 5, OK)

      physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)
      physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)
      physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)
      physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)

Yet...

     Mirror Group 0:
        physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)
        physicaldrive 0:0 (box 0:bay 0, SAS, 1 TB, OK)
     Mirror Group 1:
        physicaldrive 0:0 (box 0:bay 0, SAS, 750 GB, OK)
        physicaldrive 0:0 (box 0:bay 0, SAS, 1 TB, OK)

However, I've had drives in this array fail and all has been well. The drive indicator and email alert worked as usual. Anyway, you should not need to take any action in hpacucli if a drive fails. And you definitely shouldn't use the delete command :)

Edit:

I don't know what OS you're using - it looks like a Linux of some sort... but the right Smart Array P400 firmware can either be be applied using the bootable HP Firmware Update DVD or directly from the operating system using the Linux firmware available here.

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