The problem occurs when working on sitecore content editor. When a user takes some action, internet explorer freezes and after a while it shows
ReadResponse() failed: The server did not return a response for this request.
When I am connected to our hosting servers through VPN connection it works fine. Any help in debugging this is greatly appreciated.
From IIS Logs
2010-07-14 06:29:14 W3SVC1515735300 x.x.x.85 POST /en/sitecore/shell/sitecore/content/Applications/Content+Editor.aspx ic=People%2f16x16%2fcubes_blue.png&he=Content+Editor&cl=0 80 – x.x.x.58 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPath.3) 400 0 64
From HTTPERR Logs
2010-07-14 06:29:14 x.x.x.58 50955 x.x.x.85 80 HTTP/1.1 POST /en/sitecore/shell/sitecore/content/Applications/Content+Editor.aspx?ic=People%2f16x16%2fcubes_blue.png&he=Content+Editor&cl=0 – 1515735300 Timer_EntityBody DefaultAppPool
Analyzing traffic with Fiddler shows the following Url causes the freeze
Fiddler
http://x.x.x.85/en/sitecore/shell/sitecore/content/Applications/Content%20Editor.aspx?ic=People%2f16x16%2fcubes_blue.png&he=Content+Editor&cl=0
504 ReadResponse() failed: The server did not return a response for this request.
Best Answer
Is the IP address only accessible via the VPN? What routes does the VPN provide?
Maybe the VPN is required to edit content based on the way your provider has set up their service?