HP Proliant – Fix iLO Integrated Remote Console Stuck Issue

hp-proliant

Currently when i try to use the Remote Console on from my iLO4 ProLiant DL380 Gen9 server I get the pop-up where the console opens however I am unable to see the login user/password prompt or anything.

Note that there are no network issues & this issue can be resolved by restarting the server as it has happened a couple of times before. Also I can see the RHEL logo (RHEL 7.2) and everything on the Remote Console but that's how far it goes.

I am interesting in finding a way I can restart the iLO Remote GUI only instead of restarting the whole server as it is a real pain to close all the services and restart.

Thanks in advance.

Best Answer

This is not an issue with iLO. This is an issue with gdm, or whatever display manager you're using, as thats the component responsible for providing a login window. There also could be an interference with some vnc/teamviewer sessions if they are used. Next time this situation occurs, login via ssh and issue systemctl restart gdm.service and see if it helps.