I am trying to install a SATA SSD into a hot swappable server (Dell PowerEdge T320). The drive is not visible within the Windows 2008 R2.
Server details:
- Dell T320 PowedEdge
- PERC H710 Raid Controller
- Samsung SSD 128GB SSD 850 Pro
I have updated the BIOS – still can't see the drive there. Also can't see it within Disk Management. The drive caddy is fully inserted.
Dell tell me that although they also sell Samsung SSD drives, that because I did not buy it from them it, 'most likely' will not work as they only sell SSD drives that work with their specific servers.
Any suggestions on how to make this drive usable?
Best Answer
In previous firmware released, DELL PERCs adapter will refuse to operate with non-DELL disks. This changed with later firmware released. So, first thing is to be 100% sure that no other update exists for the PERC card.
After you are sure that the card is updated, try to power-cycle the server and press CTRL + R to enter in the RAID BIOS screen. Here you should see your disk. Create an array and it should now be visible on Windows/Linux also.