I have a user who wants to be a administrator of his work PC, he's made some story up about how he can't work without it so I'm told to "fix it" (as if it is a fault he's logged on as a user!).
My IT co-workers and I don't login as administrators due to viruses/malware getting a foot hold and setting themselves up as servers to distribute an attack (yes this happened in the past).
What is the 'norm' for your network users and how do you handle requests for administrator access?
Thanks
Best Answer
We currently have three levels of support for the users:
This way the users can choose what they want and we minimize the impact, both for IT staff and for users. We have found that the users can be trusted to choose an appropriate level of support. I have a feeling that locking down users by default is very costly in the term of productivity.