hphp-proliantkernel-panic
Server (HP Proliant D320e G8 v2) froze at this screen during boot today (running CentOS 6.5):
I was able to get the server to boot after a 'press and hold'.
I've been having many problems with the server lately – mainly related to the iLO and being unable to install CentOS 7. Could someone please help me decode this screen? Does it suggest there could be a serious problem? Or does this just happen sometimes? It is possible that the OS wasn't 'shutdown' properly before the failed boot.
So, after bringing a third system into the mix, and experiencing the same issue, we began to question the environment. I dug up a copy of the HP ProLiant Servers Troubleshooting Guide and found the POST problems flowchart shown below.
Carefully running through the steps in the chart, we realized that the one constant across all of the servers was a KVM switch attached to the data center crash cart. This was a consumer-class USB-enabled KVM. As per the highlighted node in the flowchart, Do you have known good KVM?, I could not answer conclusively.
So, we unplugged the servers from the KVM switch and ran an automated boot, sleep 300; reboot sequence in rc.local. The servers had no issues with this, regardless of the normal DIMM, low-voltage DIMMs, PSU wattage, etc.
This was all the result of a poor interaction with a USB KVM switch. By virtue that this was the console, it ensured we'd see the failure if we were looking for it. Self-fulfilling...
Well, this is an older ProLiant DL385 G2 server... 2006/2007 or so...
I'd suspect system board. Due to the age of the system and the fact that it's probably not under contract or support, you'll probably need to go the used parts route to outfit this system. Another thing to try is the motherboard battery. When the system powers off then boots all the way, is the time correct?
Have you run a diagnostic CD/DVD?
You should reference the HP ProLiant DL385 Generation 2 Server Maintenance and Service Guide for parts information if you choose to self-support.
If you intend to troubleshoot this unit, follow the diagnostic flowchart outlined in the HP ProLiant Servers Troubleshooting Guide.
Personally, I would not spend much time troubleshooting a server this far out of production. If you just need something that works quickly and intend to keep this system alive for awhile, buy another DL385 G2 system on eBay. They're under $200US. This ensures that you'll have some parts available for cannibalizing and is a quick fix. Long-term, prepare to move to a more current platform.
I do have two DL385 G2's still in production, though.
Best Answer
Silly question, but have you checked the firmware on your machine and its components?
I ask because the changelogs for the DL320e Gen8 firmware include valuable nuggets like:
There are a couple of things I'd recommend here.
Set up and configure the Intelligent Provisioning menu (
F10). You may actually want to update it first via CD or ILO. See the download from HP's support site.Just download the full HP Service Pack for ProLiant bootable firmware DVD and let it run unattended.
This will bring your system fully up-to-date to a known-good firmware revision. It may also help with your EL7 efforts, as it is technically supported on this hardware platform.