I'm using Zimbra Collaboration Suite 5.0.11 and it's been working pretty well until yesterday. I've added a new mail account using the administration console with no errors. But when I try to login with the newly created account, I get the following error (beign ACCOUNTNAME and DOMAIN the new account domain and name):
[btpool0-634] [name=ACCOUNTNAME@DOMAIN.com;oip=10.0.0.166;
ua=zclient/5.0.11_GA_2695.DEBIAN4.0;] security - cmd=Auth;
account=ACCOUNTNAME@DOMAIN.com; protocol=soap; error=authentication failed
for ACCOUNTNAME@DOMAIN.com, external LDAP auth failed, [LDAP: error code
49 - 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525,
vece];
I've searched a bit and read that it's like the new account does not exist in the ldap server, but using zmprov ga ACCOUNTNAME@DOMAIN.com I can find and check the new account.
Old users have no problem login in, just new ones.
Of course I'm using openldap (the one bundled with ZCS) as LDAP server.
Any clue about what's going on or what can I check?
Best Answer
Have you thought to ask this question on Zimbra forums they have very active forums.