started to use Microsoft Lync 2010 internally recently and we have discovered a problem when we send URL in the chat window they don't get displayed as URL on the recipien window. The first URL when the recipient chat window is closed is working ok but as soon as the chat window is open the url don't get parsed and just display as text with the URL in paranthesis. We have tested multiple time with different people and it always does that. Is there a configuration that we have to do on the server to fix that ?
Lync 2010 server is running on windows 2008r2 x64
I'm not sure exactly which version we are running, I think we are behind 1 update on both the client and the server but tried to see if anyone has ever seen that before trying to push the update to all the users.
here are picture show a better display of the problem we are façing.
Picture 1 is the sender chat window where the URL he send are displayed ok.
Picture 2 is the Recipient chat window where the url received is messed up and not clickable.
Sender view:
Recipient view:
Best Answer
There was a bug in Lync online which caused this issue for us in the past see KB 2518894 or the Microsoft forum. It might be also that this bug was part from the on premise Lync environment so I would consider an upgrade if not already done.
The issue you reported seamed to be caused by the "URL filtering" because the Microsoft explained here:
To troubleshoot that I would prefer if you disable the "URL filtering".