One of my users is experiencing a problem whereby the mouse scroll does not work on the Citrix published application. I have tried to install mouse drivers on his local PC as well as swapping the USB with a PS/2 mouse but still no go. I have researched this issue for a few days but have not been able to find a fix.
PC is running Windows XP and ICA client is version 10
I am pretty sure its a problem local to that PC since every other user using the application published on the same server are not having any issues. What could it be?
Best Answer
I guess I might as well start an answer for this. Any chance you can post the Citrix ini files located at %userprofile%\application data\icaclient, particularly APPSRV.ini? Also, do you use an ICA file to make the connection? If you can't/would prefer not to post the files, try to compare all of them with a working computer. These files also exist in the Citrix folder under Program Files somewhere, which you can also compare. In case you haven't already tried it, you might want to attempt to reinstall Citrix on this client.