Non-administrator users denied access to Server 2008 R2 Remote Desktop Services

active-directoryrdswindows-server-2008-r2

I have a Remote Desktop server running Windows Server 2008 R2. Administrators can log into this server, but users who are not administrators receive an error message:

 To log on to this remote computer, you must have permission to log on through
 Terminal Services.

How do I give a user permission to log in via Remote Desktop if the user is not an administrator?

Best Answer

Assuming I understand you correctly...

Try removing the user from the group that should grant remote access permissions and then adding them back in. Inherited group memberships can get confused by Windows from time to time.

If that doesn't work, try explicitly adding that user to the Remote Desktop Users group.

I think trying to go through the logs to determine the cause might be an exercise in futility for both parties, so those are the "quick fixes" to resolve this behavior.