OOF (Out of Office) is not working for remote users (Outlook Anywhere)

exchangeexchange-2010

I'm not sure how long this issue has been happening, but recently a few of the remote sales users were going to a sales meeting and wanted to set their Out of Office… however in Outlook 2010, they get this error message:
"Your automatic reply settings cannot be displayed because the server is currently unavailable"

When I run the Exchange Remote Connectivity Analyzer, Autodiscover completes fine, but the next step fails:

Exception details:

Message: The request failed. The remote server returned an error: (403) Forbidden.

Type: Microsoft.Exchange.WebServices.Data.ServiceRequestException

Stack trace:
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet)
at Microsoft.Exchange.Tools.ExRca.Tests.EnsureEmptyFolderTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (403) Forbidden.
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)

I've done some research, but I have yet to find a working fix for this… it seems like some permissions are messed up in IIS, but I haven't figured out what.

Best Answer

This can be a number of different things sunch as the autodiscover service is not correctley configured or your certificate is does not have the correct Subject Alternative Names.

Try this

http://www.techieshelp.com/out-of-office-doesnt-work-after-installing-exchange-2007-or-2010/

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