I am getting very frustrated with this web hosting provider — Bluehost.com. We have several small business sites hosted with them. We also use email accounts provided by the Bluehost for our outgoing and incoming mail. Recently we've started receiving a lot of bounced emails back with messages as such:
Your e-mail was not delivered to the recipient because of bad
reputation of its server sending the e-mail. For more information
contact the administrator of your server of the SMTP.
Note that we do not send out any unsolicited emails.
I sent several support tickets to Bluehost and has not yet received a meaningful reply.
I'm curious, what is the way to send out emails in this case — still preserving our email address: name@oursite.com?
Best Answer
I'd suggest using a reputable e-mail provider. I've had a lot of success with Google Apps.
In terms of the technical aspects, assuming Bluehost provide your DNS you would simply re-point your MX records to your new provider.