I work at a university and we have recently switched our email from an old system managed by the university to Office 365. Because the old system only allowed a very small amount of server space, I used a POP setup and kept all of my email locally. Now that I have tons of space I want to move it back to the cloud.
I set up an Exchange account in Office using the new Office 365 settings. All of my old mail and folders are now setup to be synchronized, and they are indeed synchronized, but only which I click on the folder in Outlook.
For example, I have open the Microsoft Exchange Connection Status window. When I click a folder in Outlook to view it's contents, the status windows shows that that folder is being synchronized. I can go to Office 365 on the web and verify that everything has pushed to the cloud. However, if I don't click a folder nothing happens. It seems to be only synchronizing when I click a folder in Outlook.
I have tons and tons of folders… so I really don't want to click them all. Surely there must be some way to force synchronization of everything? Or at least force synchronization of a folder and all its subfolders?
Best Answer
It's a bug, I would create a new outlook profile but you can also go into each folder's properties and change the Folder Synchronization Setting. It's happened to me a few times when importing lots of email via the client.
See terrible YouTube video, but as you said there are a lot so creating a new profile is easiest.