Outlook 2010 or Exchange is sending plain text when it should send HTML. Why

emailexchangeformattingoutlook-2010

If I open the saved .msg file I see the following:

<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=Windows-1252">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7654.12">
<TITLE>Henry Jacobs &amp; Associates Appt</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

Why would this be happening if the email is composed in HTML format and should be sent as such? I assume the above means that MS Exchange Server is modifying the message.

After the message is sent it appears correctly in the users Sent Items folder, additionally if it is sent to another exchange user it keeps the correct formatting. However, if the message is sent to an email address that is not internal to the exchange server then the message appears as plain text instead of html formatted.

Best Answer

What version of Exchange are you running? You may have configured your Internet connector to force outbound email to text/plain. You may also want to check your contacts. You can set a preferred format in your contact records.

How to configure Internet e-mail message formats at the user and the domain levels in Exchange Server 2003 - http://support.microsoft.com/kb/821750

Related Solutions

Iis – How to format a text file for IIS Mailroot Pickup so that it sends an e-mail with attachments

The formatting for files to be read by SMTP can be a little tricky. Be careful with white space and semicolons because the file reader is likely not going to be very forgiving.

Try the following text file, which is a message with 3 attachments. The first attachment is plain ASCII text and will be read as if it is the message body. The other attachments will read as actual file attachments.

From: <bmccormack@mydomain.com>
To: <scott@mydomain.com>
Subject: Hello World!
MIME-Version: 1.0
Content-Type: multipart/mixed;
  boundary="Attached"


--Attached
Content-Type: text/plain;
Content-Transfer-Encoding: 7bit

Hey Scott, I think I've got it figured out.  See the attached file.
--Attached
Content-Type: text/plain;
  name="TestAttached.txt"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
  filename="TestAttached.txt"

VGhpcyBpcyBhbiBleGFtcGxlIG9mIGJhc2U2NCBlbmNvZGVkIHRleHQu
--Attached
Content-Type: text/plain;
  name="SourceCode.txt"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
  filename="SourceCode.txt"

RnJvbTogPGJtY2Nvcm1hY2tAbXlkb21haW4uY29tPg0KVG86IDxibWNjb3JtYWNrQG15ZG9tYWlu
LmNvbT4NClN1YmplY3Q6IEhlbGxvIFdvcmxkIQ0KTUlNRS1WZXJzaW9uOiAxLjANCkNvbnRlbnQt
VHlwZTogbXVsdGlwYXJ0L21peGVkOw0KICBib3VuZGFyeT0iQXR0YWNoZWQiDQoNCg0KLS1BdHRh
Y2hlZA0KQ29udGVudC1UeXBlOiB0ZXh0L3BsYWluOw0KQ29udGVudC1UcmFuc2Zlci1FbmNvZGlu
ZzogN2JpdA0KDQpIZXkgU2NvdHQsIEkgdGhpbmsgSSd2ZSBnb3QgaXQgZmlndXJlZCBvdXQuICBT
ZWUgdGhlIGF0dGFjaGVkIGZpbGUuDQotLUF0dGFjaGVkDQpDb250ZW50LVR5cGU6IHRleHQvcGxh
aW47DQoJbmFtZT0iYXR0YWNoZWRJbmZvLnR4dCINCkNvbnRlbnQtVHJhbnNmZXItRW5jb2Rpbmc6
IGJhc2U2NA0KQ29udGVudC1EaXNwb3NpdGlvbjogYXR0YWNobWVudDsNCglmaWxlbmFtZT0iYXR0
YWNoZWRJbmZvLnR4dCINCg0KVkdocGN5QnBjeUJoYmlCbGVHRnRjR3hsSUc5bUlHSmhjMlUyTkNC
bGJtTnZaR1ZrSUhSbGVIUXUNCg0KLS1BdHRhY2hlZC0t

--Attached--

Centos – grep out unique senders from a huge list of emails

$ grep -E '^From:' /some/file | uniq

Best Answer

Related Solutions

Iis – How to format a text file for IIS Mailroot Pickup so that it sends an e-mail with attachments

Centos – grep out unique senders from a huge list of emails

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