I just installed and get everything to work with my new Exchange 2016 server, but when i adding it to Outlook 2013 i autodiscover setup works and it says restart outlook.
After restarted outlook i getting a message saying: "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." and after klicked OK i getting a window to check the mailbox name on the exchange server but nothing works.
After closeing that window the profile for the exchange server is gone.
I alrady have 2 mailbox accounts from another exchange server in outlook that works fine, not from same exchange server, this is a new fresh exchange server i trying to get all to work.
I have seen many people has this problem becouse some old .pst file and stuff but i have tried everything i finding and tried on 2 computers that has outlook with other exchange accounts working.
Do anyone got any tip what it can be?
Edit: I have now upgraded to Office 2016 and latest windows updates to see if updates doing anything but still getting same error, now with Outlook 2016 i get it when adding the account/profile, see screenshot:
Like you can see in this screenshot the autodsicover works and my webmail works but getting the error when adding the exchange account to Outlook 2016
Edit2: After some searching i find out where the problem is and created a new question for it: How to change external URL on MAPI over HTTP on Exchange 2016?
Best Answer
Is Outlook fully patched? The most common reasons for this problem are lack of updates for Outlook.