About a month ago I added Exchange 2013 to my org and migrated my box to it (from Exchange 2010). At that point my rules completely stopped working automatically. If I ran them manually they worked fine.
Another user's mailbox I migrated works fine. However, this box didn't have any rules until after the migration and me discovering that my own rules no longer worked.
I have tried:
- deleting and recreating the rules from Outlook 2013;
- deleting and recreating the rules from OWA;
- starting Outlook with /cleanrules and recreating them;
- deleting/disabling and creating/enabling rules from Exchange Management Shell;
- turning off and on Cached Exchange Mode in Outlook.
Nothing has worked and I'm not even sure what to try next.
edit: By the way, these are basic rules like moving emails upon arrival to different folders based on keywords in the subject and/or the sender.
edit2: Why is this being voted for closure?
Best Answer
Apologies for forgetting about this post but I did find a solution in October of 2013.
For some reason my mailbox had been set as the Journal Report NDR destination and, beginning with Exchange 2013, mailbox and transport rules do not get processed for the mailbox with this assignment.
This can be fixed with Exchange Management Shell and the following commands (first to verify, then to reassign):