Outlook Anywhere not working through proxy with HTTPS inspection

exchange-2010httpsoutlook-anywherePROXYssl-certificate

I'm currently working at a customer's site where they use a web proxy with HTTPS inspection: for each HTTPS connection, the proxy acts as a man-in-the-middle by terminating the HTTPS channel, generating a new certificate using its own internal CA and presenting it to the client; of course, the client complains about the certificate being invalid: in order to avoid this, I've imported the proxy root certificate in my computer's local certificate store. I can succesfully browse HTTPS web sites and I receive no warnings; this includes OWA on my company's Exchange server.

However, Outlook Anywhere (which uses the exact same public name and certificate as OWA) doesn't work. Outlook gives no error messages, it simply doesn't connect at all.

Why? And How can I fix this?

Best Answer

What is the proxy server they are using? I know with WinGate you can configure some pretty funky policies based on a number of things which may help you?

I would suggest you have a look through the proxy servers log files, it should give you a clue as to why it is failing.