We have Outlook set up so that it can only be accessed when connected to our VPN when outside of our LAN. Recently, I have had 4 separate users complain about how slow attachments are opening when connected via VPN. I have tried emptying the Outlook temp file location on their computers. It seemed to help a little, but nothing significant. Has anyone ever heard of this happening before? Any recommended solutions?
Relevant information:
-Using a Watchguard VPN
-Everyone is using Outlook 2010
-Exchange 2010 SP2
-Everyone is using Cached Exchange Mode, no one is running directly off of Exchange.
-We have around 150 other people using the VPN on a regular basis and no one else is complaining about this happening. Just 4 people. The 4 people this is happening to started complaining about it within a week of each other.
-Google is returning nothing on this matter.
Thank you for any input!
Best Answer
Make sure cached mode is really enabled & running. Try to delete the
.ostfile and recreate it.