I have a Windows 7 64-bit machine that is losing up to 20% of IP packets on both adapters – wireless & LAN. Browser traffic appears to be affected the most, but it is happening to all protocols.
All other computers on the network are functioning fine.
If I ping from my faulty machine to any machine on the LAN (wired or wirelessly), including the router/gateway and internet sites, I get up to 20% packet loss.
If I do the following commands:
- ipconfig /release
- ipconfig /renew
then I sometimes get my network performance back for a matter of a few seconds to less than a couple of minutes.
Rebooting also works for a short period of time.
This problem has been occurring for a couple of months and is getting worse. The computer used to work just fine.
I updated the wireless adapter firmware the other day with no effect.
Does anyone know what is happening?
Best Answer
I have ran accross this kind of issue before, the first thing to figure out is if the problem is being caused by a Hardware issue or by a Software issue. My method of choice for this test is to run a copy of Ubuntu Live from the CD (Where it loads Linux to a RAM Disk) and test the ability to browse the internet and ping other IP's.
(Obviously, Ubuntu is just my choice - you could run any Live CD version of linux or even WinPE if you have the right image).
If the problem persists it's a hardware issue.
If the problem doesn't occur under Ubunutu then its a Windows issue and my advice would be to nuke the OS from orbit and redeploy the system.