Random VPN Client unable to contact the security gateway

cisco-vpn

We are issuing new Win764bit Enterprise laptops with the Cisco VPN Client Version 5.0.0.07.0290 installed on it. We are importing a pcf file from a CD given to us by our security group into it before releasing.

Around 10% of the clients when connecting take around 30 seconds to attempt to connect to the security gateway. Sometimes they ask for a username and password and then fail, or other times they will just fail directly.

The error message is always "Secure VPN Connection terminated locally by the client. Reason 412: The remote peer is no longer responding."

On the other 90% of the laptops there is no issue and the connect and prompt for authentication almost instantly. The laptop models and builds are identical and can be plugged into the same network and reproduce the either working or not working behavior.

I am at my wits end here with this, thoughts?

Best Answer

It sounds like either one of the two issues is happening.

  • The account you are logged on as doesn't have write permissions to the profiles folder.
  • The files in that directory are read-only.

You shouldn't be seeing the .use file unless you are connected.