Remote Desktop event ID 20499. No noticeable issues

remote desktopwindows-server-2012-r2windows-terminal-services

I get a warning event with ID 20499 for TerminalServices-RemoteConnectionManager.The error is:

Remote Desktop Services has taken too long to load the user configuration from server \server.domain.home for user administrator.

Yet, I don't see any issues (I'm guessing because that user is on the machine local). Why am I getting this warning?

I'm on Windows Server 2012 R2 connecting from a Windows 8.1.

Best Answer

This will solve your problem:

In Registry Editor, locate and then click one of the following registry subkeys:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services

Add DWORD fQueryUserConfigFromLocalMachine with value 1

restart

Reference https://support.microsoft.com/nl-nl/help/4021856/sbsl-issue-when-you-create-an-rdp-connection-to-windows-server