I'm using Windows Server 2003 and Exchange 2007. I created a user in both Active Directory and Exchange. However, we didn't need the user so I disconnected his mailbox in Exchange. When I tried to look at the Active Directory, I don't see the user anywhere. Unfortunately, his name appears in the Global Address List. How do I remove his name from GAL?
Some of the info I looked up mentioned changing his account in A/D. But I can't find it in A/D to change it. I just want it gone from GAL so that people don't get confused when sending emails.
Thanks, in advance, for your help!
Sincerely,
Charles
Best Answer
When did you do this? The GAL usually builds on a nightly basis, so you might not see the change until tomorrow unless you go to "Send and Receive" in outlook, and find the Download Address Book option under there somewhere.
Or if you didn't disconnect the box correctly somehow, under the "Exchange Advanced" tab in ADUC you should have a checkbox for "Hide this user from the Global Address Book"